Goodfood does not have any sign up or cancellations fees. However, there are sometimes fees charged based on your account and the type of delivery you are processing: Delivery Fee: $0 for orders $80 or more. A $9.99 fee is added for orders below $80. Rural Fee: An additional charge of $3.99 to cover for increased expense of delivering to rural areas. You are considered rural when the first 3 characters of your postal code have a 0 in it. (e.g. J0P) Frozen Box Fee: a fee charge to pay for the additional box necessary to ship frozen products. It is waived for orders where the dollar value of frozen products is $64.99 or more.

Our system automatically curates recipes for your weekly order based on the preferences you select. You can keep the preselected recipes and receive a curated delivery, or you can customize your basket however you'd like with any combination of meal kits, grocery products, ready-to-eat meals, and more. You can modify your basket or skip a week anytime before your cut-off period.

If you're going on vacation or don't want a delivery for any reason, you can skip a week free of charge anytime before your cut-off period, up to 12 weeks ahead. It's just as easy to unskip a week if you change your mind.

Our meals are designed to stay fresh for up to a week following the delivery of your box. We recommend cooking fish and seafood first to make sure you enjoy it at peak freshness. For ready-to-eat salads, it is recommended to consume them within three days and for fresh ready-to-eat meals within four days (excluding the day of arrival), as we do not add any additional preservatives and want to ensure a top-quality experience. If for any reason your ingredients aren't in the condition you were expecting, chat with our Member Happiness team and they will make it right.

We take great care to ensure that all of our food is prepared safely. We indicate on each recipe the allergens contained in the recipe, and our ingredients are proportioned in individual packages which makes it easy to swap out ingredients. However, all of our boxes are assembled in the same processing facility, which means we cannot guarantee that there isn't cross contamination. If you have a severe food allergy and want to ensure the utmost caution, we do not recommend you order a Goodfood box.

Feel free to contact our Virtual assistant Fred at all times or our Member Happiness team on our live chat (Monday to Friday from 8:00 AM to 10:00 PM EST or Saturday & Sunday from 9:00 AM to 5 PM EST)!